You May Not Be a Good Listener: Key Elements of Active Listening
- hendrixtoycoaching
- Mar 4
- 2 min read
Updated: Mar 25
Are you aware that people sometimes stop mid-conversation or choose not to engage with you at all? Do you have people in your circle you know little about? Are tasks not being completed efficiently under your leadership?
You are NOT actively listening.
What is active listening?
Active listening is a communication technique that helps to build trust and foster an environment of safety. Practicing active listening requires patience and mindfulness to fully engage and collaborate with the speaker.
Why should you care?
Active listening leads to increased production, stronger bonds and psychological safety. It also expands perspective, giving you and others a greater sense of empowerment. Long story, short…if you are seeking true human connection and/or want to make more money, you should care. ::Kanye shrug::
Key Elements of Active Listening
Non-verbal communication. Pay attention to and acknowledge emotions surrounding the topic.
Open-ended questions. Ask them for greater clarification. A great practice is to ask at least 3 questions before offering feedback or solutions.
Repeat, Summarize, and/or reframe what you hear. This gives the speaker an opportunity to confirm, correct or deny.
Withhold judgment. We listen and we don’t judge.
What NOT to do: (Some of you may feel read. Sorry, not sorry)
Pull out your phone or be distracted in any other way. Eye contact should be maintained for 60-70% of the conversation.
Interrupt because…no one likes to be cut off.
Center yourself. It is not the time to hear about your similar experience. Let them tell THEIR story.
Offer unsolicited advice. As philosopher Project Pat once said, “Don’t save her, she don’t want to be saved.” Instead ask, “how can I best support you?” “What are you looking for from me; a place to vent, feedback/advice, solidarity?
Active listening will greatly change your relationship dynamics for the better! We all want to be seen, heard and valued.
Let it be your honor.
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